Sustainability Summary
- Good On You - It's a start
- Ethical Consumer - This information is locked, visit Ethical Consumer's website
- B Corp - Not listed
- Trustpilot - 3.7/5 (16,148 reviews)
- This is an unclaimed profile. UGG has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
UGG shows a mixed sustainability picture. Independent ratings say it has started using lower-impact materials, better leather sourcing, repair options, and more reporting from its parent company, Deckers Brands. It also has public goals on emissions, materials, and social issues. At the same time, reviewers and rating bodies say the brand still relies on some high-impact materials, does not share full supplier or packaging details at brand level, and has gaps in circular services like resale or take-back. Overall, UGG appears to be making progress, but it is not yet a leader on transparency or full product lifecycle care. Positive Sentiment Found Public sentiment is mixed but includes some clear positive signals. Good On You rates UGG “It’s a Start” overall, with 3/5 in Planet, People, and Animals, which suggests the brand has made some progress but still has room to improve. The Commons Earth gives UGG an “Acceptable” sustainability rating and highlights stronger points such as LWG-certified leather, some renewable energy use in owned facilities, repair services, and detailed reporting from parent company Deckers. Better Trail also praised the UGG Butte for recycled polyester, PFAS-free treatment, and LWG-certified leather. Trustpilot reviews on ugg.com are more mixed, but the larger review pool includes many customers who mention good product quality and delivery updates, with a 3.7/5 rating across 16,148 reviews. Common Criticisms: The criticism is also clear. Good On You says UGG does not publish an aggregate breakdown of materials, does not show evidence of living wages in its supply chain, and is not on track for some of its science-based climate target work. The Commons Earth says it could not find brand-level packaging information, found no take-back programme, and noted that UGG does not state a regular audit policy for supply chain partners. It also said the code of conduct does not rule out unauthorised subcontracting or guarantee a living wage. Trustpilot reviews are sharply split: ugg.co.uk is rated 1.5/5 from 577 reviews and www.uggaustralia.com is rated 1.4/5 from 296 reviews, with complaints that include product faults and poor service. These signals point to gaps in transparency, circularity, and customer experience.
About UGG
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- Unverified
- Website
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UGG Sustainability Actions
UGG Sustainability Commitments
2021
Set Science Based Targets
UGG said it planned to set Science Based Targets by 2021. Science Based Targets are emissions goals that are meant to match climate science and the Paris Agreement. The brand said it was already working on carbon accounting and emissions reduction with expert partners. Third-party coverage later said Deckers, UGG’s parent company, has approved short-term emissions targets, but UGG itself does not clearly separate its own brand-level progress from the parent company’s reporting.
2025
Increase certified fibres
UGG said it aimed to increase its use of recycled, repurposed, regenerated, renewable, and certified fibres by 35% by 2027. This is a materials target meant to lower the impact of its products over time. The brand also said it wanted to keep looking for better alternatives to its core fibres, such as wool and polyester.
2027
Reach 100,000 women
UGG said it planned to enrich the lives of 100,000 women globally through HERproject by 2027. HERproject is a workplace programme that supports health, financial inclusion, and gender equality. The commitment focuses on social impact in supply chains rather than product design.