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Tchibo Sustainability Actions

Sustainability built into strategy

Tchibo says sustainability has been part of its business strategy since 2006. It links this to responsibility for human rights, fair pay, and environmental protection across its supply chains. The company says this approach affects product design, production, transport, use, and disposal. It also says it uses materiality and risk checks to find the most important issues and then focuses on practical changes rather than broad promises.

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Science-based climate targets

Tchibo says its climate targets have been validated by the Science Based Targets initiative (SBTi), a group that checks whether company targets match climate science. It says it aims to cut direct emissions from its own operations by 42% by 2030 versus 2022, reduce agricultural supply chain emissions by 30.3%, and cut non-agricultural supply chain emissions by 25%. It also says it wants net-zero emissions across its value chain by 2045.

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Annual CO2 reporting since 2007

Tchibo says it began publishing annual carbon dioxide data from its business activities in Germany in 2007. It also says it started climate accounting under the Greenhouse Gas Protocol in 2019, which is a common method for measuring greenhouse gas emissions. This suggests the company has been tracking and reporting climate data for many years, not only setting targets.

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Supply chain grievance channels

Tchibo says it has a complaints process for workers, suppliers, and other people who spot human rights or environmental problems in its business or supply chain. It says reports can be made by email, post, a digital whistleblowing system, and through industry networks such as ACT and Accord. It also says complaints linked to coffee origins can be filed through the German Coffee Association’s Ear4U process.

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Coffee programs in producing countries

Tchibo says it runs multi-year coffee programs in several countries, including Brazil, Colombia, Guatemala, Honduras, Kenya, Peru, Tanzania, and Vietnam. It says these programs are built with farmers and local partners and are checked each year by Enveritas, an outside group that reviews whether the work is happening as planned and whether it is having the expected effect. The company says the programs focus on climate adaptation, farming practices, and better living and working conditions.

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Repair and reuse services

Tchibo says it has launched a textile repair service with Repair Rebels and Bridge&Tunnel, letting customers send selected garments for professional repair. It also says it has introduced reusable deposit cup systems in its shops and a reusable deposit system for loose coffee beans in Austria with circolution. These steps point to a push to keep products and packaging in use for longer and reduce waste.

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