Tchibo Sustainability - SustainabilityTracker.com

Sustainability Summary

Good On You - Not listed
Ethical Consumer - This information is locked, visit Ethical Consumer's website
B Corp - Not listed
Trustpilot - 1.7/5 (2,334 reviews)
This is an unclaimed profile. Tchibo has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.

Tchibo presents sustainability as part of its business strategy, not as a side project. It says this has been built into the company since 2006 and covers product design, sourcing, transport, use, and disposal. The brand focuses on coffee, textiles, and retail supply chains, where it says the biggest risks are human rights, fair pay, climate impact, and environmental damage. It also says it uses materiality and risk checks, supply chain rules, grievance channels, and outside partnerships to improve its impact. Tchibo has set science-based climate targets, joined labor and climate initiatives, and publishes supply chain and reporting materials to show progress.

Positive Sentiment Found
Publicly available third-party signals are limited, but there are some positive signs. Tchibo is listed in the Coffee Barometer 2026, which assesses major coffee companies on transparency, procurement practices, and environmental and climate commitments, showing that it is part of an independent sector review. The company also says its climate targets were validated by the Science Based Targets initiative, a respected body that checks whether targets match climate science. In addition, Tchibo appears in sustainability-focused project and partnership coverage, including work on repair, reusable packaging, and coffee programs with outside groups such as Enveritas and CIRCULAR REPUBLIC. These signals suggest the brand is active on climate, circularity, and supply chain work, even though the independent evidence in the provided material is more descriptive than scored.

Common Criticisms:
The strongest negative signal in the provided material is Tchibo’s Trustpilot rating. Across 2,334 reviews, the brand scores 1.7 out of 5, and a separate Trustpilot listing for tchibo.com shows the same score on 89 reviews. That points to broad customer dissatisfaction, although the reviews are not limited to sustainability issues. The material also shows that Tchibo itself says it is still not where it wants to be and that it remains part of the problem in some areas. Independent sustainability ratings from Good On You and B Corp are not shown here, so there is no third-party score to confirm how the company performs overall on people, planet, and governance. Consumers therefore have limited independent evidence beyond the low review score and the company’s own disclosures.

About Tchibo

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Tchibo Sustainability Actions

Sustainability built into strategy

Tchibo says sustainability has been part of its business strategy since 2006. It links this to responsibility for human rights, fair pay, and environmental protection across its supply chains. The company says this approach affects product design, production, transport, use, and disposal. It also says it uses materiality and risk checks to find the most important issues and then focuses on practical changes rather than broad promises.

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Science-based climate targets

Tchibo says its climate targets have been validated by the Science Based Targets initiative (SBTi), a group that checks whether company targets match climate science. It says it aims to cut direct emissions from its own operations by 42% by 2030 versus 2022, reduce agricultural supply chain emissions by 30.3%, and cut non-agricultural supply chain emissions by 25%. It also says it wants net-zero emissions across its value chain by 2045.

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Annual CO2 reporting since 2007

Tchibo says it began publishing annual carbon dioxide data from its business activities in Germany in 2007. It also says it started climate accounting under the Greenhouse Gas Protocol in 2019, which is a common method for measuring greenhouse gas emissions. This suggests the company has been tracking and reporting climate data for many years, not only setting targets.

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Supply chain grievance channels

Tchibo says it has a complaints process for workers, suppliers, and other people who spot human rights or environmental problems in its business or supply chain. It says reports can be made by email, post, a digital whistleblowing system, and through industry networks such as ACT and Accord. It also says complaints linked to coffee origins can be filed through the German Coffee Association’s Ear4U process.

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Coffee programs in producing countries

Tchibo says it runs multi-year coffee programs in several countries, including Brazil, Colombia, Guatemala, Honduras, Kenya, Peru, Tanzania, and Vietnam. It says these programs are built with farmers and local partners and are checked each year by Enveritas, an outside group that reviews whether the work is happening as planned and whether it is having the expected effect. The company says the programs focus on climate adaptation, farming practices, and better living and working conditions.

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Tchibo Sustainability Commitments

2030

Cut direct emissions by 42%

Tchibo plans to reduce its direct greenhouse gas emissions from its own operations by 42% by 2030 compared with 2022. It says this covers areas such as stores, warehouses, administration, and roasting plants. The target has been validated by the Science Based Targets initiative, which checks whether climate goals match current climate science.

2030

Lower supply chain emissions

Tchibo plans to cut emissions from its agricultural supply chains by 30.3% by 2030, with coffee farming named as a key area. It also plans to reduce emissions from non-agricultural supply chains, including consumer goods and packaging, by 25% by 2030. These targets are part of its wider climate plan.

2045

Reach net-zero value chain

Tchibo says it aims to reach net-zero emissions across its full value chain by 2045. Net zero means cutting emissions as much as possible and balancing any remaining emissions with removals or other measures. The company says this is its long-term climate goal.

Frequently Asked Questions

Has Tchibo published a sustainability report?

Confidence: High. As of July 2026, Tchibo has published sustainability information and reporting materials on its website, including strategy pages, key figures, and policy statements. It says reporting is used to create transparency along its supply chains and to track progress on its goals. The material provided does not show a single standalone sustainability report title, but it does show several public reporting formats. Consumers who want the latest documents can check Tchibo’s sustainability and reporting pages directly.. Sources: Tchibo ESG Compliance, Tchibo Guiding Principles - https://www.tchibo.com/de/en/sustainability/strategy/esg-compliance, https://www.tchibo.com/de/en/sustainability/strategy/guiding-principles

What is Tchibo's sustainability rating?

Confidence: Moderate. As of July 2026, no Good On You rating is shown in the provided material, so Tchibo is not publicly listed there in this dataset. Trustpilot shows a 1.7 out of 5 score based on 2,334 reviews for Tchibo GmbH, which reflects customer experience rather than a formal sustainability assessment. B Corp certification is also not shown here. The overall picture is that independent sustainability scoring is limited in the material provided. Consumers can check Tchibo’s own sustainability pages and third-party rating sites for updates.. Sources: Trustpilot, Good On You, B Corp - https://www.trustpilot.com/review/www.tchibo.de, https://directory.goodonyou.eco/, https://www.bcorporation.net/certification/

What sustainability certifications does Tchibo have?

Confidence: High. As of July 2026, Tchibo says its climate targets have been validated by the Science Based Targets initiative (SBTi), which checks whether company climate goals match climate science. It also says one coffee capsule line uses 70% renewable raw materials under the mass balance approach and is certified by ISCC PLUS, a system that checks sustainable material claims in supply chains. The provided material does not show a B Corp certification. Consumers looking for product-level certifications should check the specific item, because certifications can differ by product.. Sources: Tchibo climate protection, Tchibo coffee - https://www.tchibo.com/de/en/sustainability/environment-and-climate/climate-protection, https://www.tchibo.com/de/en/sustainability/coffee

What is Tchibo's carbon footprint?

Confidence: Moderate. As of July 2026, Tchibo says it has published annual CO2 data for its business activities in Germany since 2007 and uses the Greenhouse Gas Protocol for climate accounting. The provided material does not include a full current carbon footprint number for the whole company, so the exact total is not publicly available here. Tchibo does, however, give reduction targets: 42% less direct emissions by 2030, 30.3% less agricultural supply chain emissions, and 25% less non-agricultural supply chain emissions. Consumers can look for the company’s latest climate reporting for the full figures.. Sources: Tchibo climate protection - https://www.tchibo.com/de/en/sustainability/environment-and-climate/climate-protection

Is Tchibo's packaging sustainable?

Confidence: Moderate. As of July 2026, Tchibo says it has made some packaging-related changes, including making Cafissimo capsules recyclable, improving the recyclability of some coffee packaging, and testing reusable deposit systems for coffee cups and loose coffee beans. It also says one capsule line uses 70% renewable raw materials under a certified mass balance approach. These steps suggest packaging work is underway, but the material does not show a full packaging footprint or a complete independent review. Consumers should check the packaging on each product, because the approach appears to vary by item.. Sources: Tchibo coffee, Tchibo sustainability - https://www.tchibo.com/de/en/sustainability/coffee, https://www.tchibo.com/de/en/sustainability

Is Tchibo ethical in its supply chain?

Confidence: High. As of July 2026, Tchibo says it has a supplier code of conduct, a human rights and environmental policy, and a grievance process for workers and suppliers. It also says it aligns with International Labour Organization (ILO) standards and joined the ILO Child Labor Platform in 2023. In coffee, it says outside groups such as Enveritas check whether country programs are being carried out as planned. This shows a formal supply chain system, but the material does not prove that all risks are solved. Consumers who want more detail can review Tchibo’s supplier policies and country program pages.. Sources: Tchibo guiding principles, Tchibo ESG compliance, Tchibo coffee country programs - https://www.tchibo.com/de/en/sustainability/strategy/guiding-principles, https://www.tchibo.com/de/en/sustainability/strategy/esg-compliance, https://www.tchibo.com/de/en/sustainability/coffee/country-programs

What is Tchibo doing about sustainability?

Confidence: High. As of July 2026, Tchibo says it is working on climate targets, supply chain rules, coffee farmer programs, repair services, reusable packaging, and grievance channels. It also says sustainability has been part of its strategy since 2006 and that it uses outside partners and annual checks in some projects. The company’s main focus areas are coffee, textiles, climate, and human rights. The material shows active work, but it also says the company is still not where it wants to be. Consumers can follow the sustainability pages for updates on targets and projects.. Sources: Tchibo sustainability, Tchibo climate protection, Tchibo ESG compliance - https://www.tchibo.com/de/en/sustainability, https://www.tchibo.com/de/en/sustainability/environment-and-climate/climate-protection, https://www.tchibo.com/de/en/sustainability/strategy/esg-compliance

Sustainability Summary

Tchibo Sustainability Profile

Sustainability Summary

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