Sustainability Summary
- Good On You - Not good enough (2/5 Planet, 2/5 People)
- Ethical Consumer - Locked
- B Corp - Not found
- Trustpilot - 4.5/5 (26,557 reviews)
- This is an unclaimed profile. Specsavers has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
Specsavers presents sustainability as part of its wider business, not a side project. The company says it works across people, planet, community, and governance, and it has a global sustainability team with specialists in carbon, packaging, waste, and materiality (the issues that matter most to the business and its stakeholders). It also says its CEO is the chief sustainability officer, which suggests senior-level support. Public third-party ratings are mixed: Good On You says there is not enough public information to judge the brand well, while Trustpilot reviews are strongly positive for customer service overall. The clearest sustainability theme in the material is access to eye and hearing care, plus partnerships that support community health. Positive Sentiment Found Public sentiment is strongest on Trustpilot, where Specsavers has a 4.5 out of 5 rating from 26,557 reviews on its main .com page and 4.5 out of 5 from 190,142 reviews on its .co.uk page. The review snippets mention good frame choice and generally good service, which suggests customers are happy with the retail experience. On sustainability, the clearest positive signal comes from Specsavers’ own public work on access to sight and hearing care, plus its partnerships with groups such as The Fred Hollows Foundation, Diabetes Australia, Vision 2020, and the Australian government. These partnerships point to community health impact, and the company’s sustainability lead is publicly described as working across people, planet, community, and governance. Common Criticisms: The main negative signal is from Good On You, which rates Specsavers ‘Not good enough’ and gives it 2 out of 5 for both Planet and People. Good On You says the brand gives insufficient information about the actions it is taking to address its impacts, which means there is too little public detail to judge its environmental and labour performance well. The rating page does not show a strong sustainability record, and it highlights a transparency gap rather than a proven improvement story. No major scandal or controversy appears in the material, but the lack of published detail is itself a concern for people trying to compare brands on sustainability.
About Specsavers
- Status
- Unverified
- Website
- Visit Website
Specsavers Sustainability Actions
Specsavers Sustainability Commitments
2026
Halve scope 1 and 2 emissions
Specsavers has pledged to cut scope 1 and 2 greenhouse gas emissions by 50% by 2026, using 2020 as the base year. Scope 1 means direct emissions from things the company owns or controls, and scope 2 means emissions from purchased energy like electricity. The company says this target was approved by the Science-Based Targets initiative, a group that checks whether climate targets match climate science.
2030
Cut scope 3 emissions
Specsavers has also pledged to halve scope 3 greenhouse gas emissions by 2030, again using 2020 as the base year. Scope 3 covers indirect emissions across the value chain, such as suppliers, transport, and product use. This is usually the hardest part of a company’s footprint to reduce, so the target suggests the brand is looking beyond its own buildings and energy use.
