Mitre 10 / Independent Hardware Group

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Mitre 10 / Independent Hardware Group Sustainability Actions

Supplier training on modern slavery

Mitre 10 says it gave modern slavery survey and training material to more than 210 suppliers. Modern slavery means serious exploitation such as forced labour, debt bondage, or trafficking. The company says this work helped it assess risks and improve its ethical processes. This is a supply-chain action, so it focuses on how the business checks the people and companies it buys from. It is one of the clearer signs in the material that the brand is trying to look at labour risks beyond its own stores.

Green Star distribution centre

Mitre 10 says its Victorian Distribution Centre was built to a 4 Star Green Star rating. Green Star is a building rating system that measures how well a building performs on things like energy, water, materials, and indoor environment. The company says the site could save more than 1 million kWh of energy each year. That points to a practical effort to cut energy use in operations, rather than just making broad claims about being greener.

Recycling services across stores

Mitre 10 says it has expanded recycling services and supports solar solutions and Beat Energy initiatives across stores. In the New Zealand sustainability material, it also describes recycling batteries, lightbulbs, garden pots, and clean plastic pots, plus recycling week activities. These actions are about helping customers divert waste from landfill and making recycling easier in everyday shopping trips. The material also shows the brand talking about waste prevention, reuse, and recycling as part of a wider waste hierarchy.

Sustainability framework and policies

Mitre 10 says it created a formal sustainability framework in 2019 and updated its materiality matrix in 2023. Materiality means deciding which sustainability issues matter most to the business and its stakeholders. The company says it uses ESG (environmental, social, and governance) ideas, the UN Sustainable Development Goals, GRI, and SASB to shape its approach. It also says it has policies on sustainability, packaging, ethical sourcing, materials procurement, and FSC (Forest Stewardship Council) timber sourcing. This shows a structured management approach, even though the public evidence here is limited.

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