Sustainability Summary
- Good On You - Not Good Enough
- Ethical Consumer - This information is locked, visit Ethical Consumer's website
- B Corp - Not listed
- Trustpilot - 2.4/5 (14 reviews)
- This is an unclaimed profile. Kookai has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
KOOKAÏ is a fashion brand with limited public sustainability disclosure, and independent assessors say it does not share enough information on key issues like emissions, labour rights, and animal welfare. Good On You rates it “Not Good Enough” overall, with especially weak scores for planet and people. At the same time, the brand has taken some practical steps that can help with traceability, such as using RFID (radio frequency identification, a tagging system that tracks items) across parts of its supply chain. Public material also shows KOOKAÏ is linked to wider ESG (environmental, social and governance) work through industry and education partnerships, but there is still little verified detail on targets, reporting, or measurable progress. Positive Sentiment Found There are some positive signals around KOOKAÏ’s sustainability-related work, mainly from industry and education sources rather than consumer review sites. Avery Dennison said the brand used RFID to improve supply chain visibility, cut stock counts from days to minutes, and reduce manual handling, which suggests better traceability and more efficient operations. Public material also shows KOOKAÏ is connected to ESG education through UBC Sauder and the Centre for Climate and Business Solutions, where climate risk, emissions, and supply chain issues are being discussed in practical terms. Good On You does not give the brand a strong sustainability score, but it does confirm that KOOKAÏ is at least engaging with some of the right topics, even if the public evidence is thin. Common Criticisms: The strongest third-party signal is negative. Good On You rates KOOKAÏ “Not Good Enough” overall, with a 1/5 for Planet, 2/5 for People, and 2/5 for Animals, saying the brand does not publish enough information on key issues like emissions, labour rights, and animal welfare. It also notes there is no evidence of an animal welfare policy. Trustpilot reviews are weak too: KOOKAÏ’s Australian site has a 2.4/5 rating from 14 reviews, while the French site is rated 1.3/5 from more than 170 reviews, with complaints about refunds and ignored emails. Together, these sources point to poor transparency and weak consumer trust, especially outside the brand’s own marketing.
About Kookai
- Status
- Unverified
- Website
- Visit Website
Kookai Sustainability Actions
Kookai Sustainability Commitments
2026
Expand RFID to more suppliers
KOOKAÏ said the next phase of its RFID project would extend item tracking to remaining suppliers. The aim is to improve visibility of where raw materials are sourced and how goods move in transit. This would make it easier to spot bottlenecks and trace products more fully across the supply chain.
2026
Use RFID at the till
The brand said it was assessing RFID use at point of sale so barcodes could be replaced at checkout. That would speed up transactions and complete the digital tracking loop from factory to store. It is an operational plan, but it also supports better product traceability.
2026
Build climate solutions programs
The Centre for Climate and Business Solutions said it plans to launch initiatives such as a Climate Lab. The lab would train students to work with businesses on carbon footprints and practical ways to cut emissions. The centre also said it wants to support research on climate risk, adaptation, and regenerative business models.