Sustainability Summary
- Good On You - Not found
- Ethical Consumer - Locked
- B Corp - No
- Trustpilot - 1.7/5 (19 reviews)
- This is an unclaimed profile. Henkel has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
Henkel presents sustainability as part of its core business, not a side project. Its main plan is the 2030+ Sustainability Ambition Framework, which covers environment, social issues, and governance. The company says it is working toward net-zero emissions by 2045, more circular packaging, better water and nature protection, fair pay, and stronger supply-chain standards. It also reports progress through annual sustainability reports and says it uses third-party ratings and audits to check its work. Independent ratings in the source material are strong overall, with high marks from CDP, EcoVadis, Sustainalytics, ISS ESG, and MSCI. Public customer review data is mixed, with one country site rated poorly on Trustpilot and another showing a small number of reviews. Positive Sentiment Found Independent ratings in the source material are mostly strong. Henkel says it received an A in CDP’s climate assessment in 2025, B ratings for water security and forests, a Gold Medal from EcoVadis, and a Low Risk label from Morningstar Sustainalytics. It also says ISS ESG gave it Prime Status with a B rating, MSCI rated it AAA in 2024, and FTSE4Good has included it since 2001. These are all outside assessments that look at how companies manage environmental, social, and governance risks. Public review data is smaller and less detailed, but Trustpilot shows 3.2/5 on henkel.com from 1 review and 2.8/5 on henkel.dk from 8 reviews, which suggests at least some customers have had acceptable experiences. Common Criticisms: The clearest negative signal in the source material comes from Trustpilot. Henkel’s UK site, henkel.co.uk, is rated 1.7 out of 5 from 19 reviews, which points to poor customer satisfaction on that platform. The source snippet does not show the full complaint themes, so the exact reasons are not clear from the material provided. There is also limited public review data overall, which makes it harder to judge consumer sentiment across the brand. On the sustainability side, the company’s own reporting is detailed, but much of the information comes from Henkel itself, so outside verification is uneven in the source set. That means some claims are supported by ratings and audits, while others are mainly self-reported.
About Henkel
- Status
- Unverified
- Website
- Visit Website
Henkel Sustainability Actions
Henkel Sustainability Commitments
2045
Reach net-zero emissions
Henkel says it aims to reach net-zero greenhouse gas emissions by 2045. Net-zero means cutting emissions as much as possible and balancing any remaining emissions in other ways. The company says this target covers scope 1, 2, and 3 emissions, which include direct emissions from its sites, emissions from purchased energy, and emissions across its wider supply chain. Henkel says the target has been validated by the Science Based Targets initiative, a group that checks whether company climate goals match climate science.
2030
Cut direct and supply-chain emissions
Henkel plans to reduce absolute scope 1 and 2 greenhouse gas emissions by 42% by 2030, compared with 2021. It also plans to cut scope 3 emissions by 30% over the same period. Scope 1 and 2 cover emissions from its own operations and energy use, while scope 3 covers emissions from suppliers, transport, product use, and disposal. The company says it will use energy efficiency, renewable electricity, and more sustainable fuels to reach these goals.
2030
Make all packaging recyclable
Henkel says it wants 100% of its packaging to be designed for recycling by 2030. It also plans to raise the share of recycled plastics in consumer packaging to at least 35% by the same year. This means the company wants more of its packaging to fit recycling systems and to use more recycled material instead of new plastic. Henkel says it will also keep improving packaging design so it uses less material and supports reuse where possible.
