David Jones

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David Jones Sustainability Profile

Sustainability Summary

  • Good On You - Not found
  • Ethical Consumer - Locked
  • B Corp - Not found
  • Trustpilot - 1.5/5; 1.7/5
  • This is an unclaimed profile. David Jones has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
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David Jones is an Australian department store brand, but the available third-party material here gives very little direct evidence about its sustainability work. The strongest independent signal is customer feedback on Trustpilot, where the brand is linked to poor service ratings in related review pages. There is also some general industry discussion about carbon planning and retrofit work in the wider retail and built-environment space, but nothing in the provided material clearly shows David Jones itself publishing detailed ESG data, targets, or certifications. Because of that, its sustainability position is hard to judge from independent sources alone. Common Criticisms: The clearest public signal in the material is weak customer sentiment on Trustpilot-linked pages. One review page shows a 1.5 out of 5 score based on 1,541 reviews, and another shows 1.7 out of 5 based on 123 reviews. The snippets do not give a detailed sustainability critique, but they do suggest broad dissatisfaction with the shopping experience. There is no independent evidence here of strong sustainability recognition, third-party certification, or verified ESG performance for David Jones. That means there is also a transparency gap: the material does not show published emissions data, labour reporting, or formal sustainability assessment from an independent rater.

About David Jones

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David Jones Sustainability Actions

Second Reconciliation Action Plan

David Jones says it is running its second Innovate Reconciliation Action Plan, or RAP (a formal plan for improving relationships with First Nations peoples). The plan runs from August 2023 to August 2025. It focuses on supporting First Nations fashion creatives, giving more visibility to First Nations leaders, creating jobs for young First Nations people in retail, and staying active on issues that matter to Australians.

Spent with First Nations businesses

In FY24, David Jones says it spent about $1.6 million with First Nations businesses and individuals. The work covered services such as cleaning, catering, floristry, cultural advice and education, and general maintenance. It also says it is a member of Supply Nation, a network that helps organisations find and work with First Nations suppliers.

Supplier code and animal welfare

David Jones has a Supplier Code of Conduct that sets minimum rules for suppliers on labour, ethics, and environmental issues. It says suppliers must provide safe and fair working conditions, be open and transparent, improve environmental outcomes beyond the company’s own operations, and protect animal welfare. The company also says it can end supplier relationships if problems are not fixed.

Animal product restrictions

David Jones says it has an Animal Welfare Policy for private label suppliers and does not allow products made with fur, angora rabbit wool, or foie gras. It also says suppliers must keep records to show they are meeting animal welfare rules. This is meant to reduce harm in parts of its product range that use animal-derived materials.

Hidden Disabilities Sunflower

David Jones is part of the Hidden Disabilities Sunflower initiative, which helps people with non-visible disabilities signal that they may need extra support. It says customer-facing staff are trained to recognise the sunflower symbol and respond with assistance, kindness, and respect. The company presents this as part of a wider effort to make stores more inclusive.

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David Jones Sustainability Commitments

2025

Current RAP ends in 2025

David Jones says its second Innovate Reconciliation Action Plan will run until August 2025. By that date, it aims to deepen relationships with First Nations communities, support First Nations creatives, and create more pathways into retail jobs for young First Nations people.


About David Jones

  • Status
  • Unverified

Sustainable Development Goals

David Jones is committed to advancing these Global Goals to promote prosperity for people & planet.

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This information references https://www.davidjones.com/ and was sourced on 21/05/2025. Is this your business? Suggest an edit

Frequently Asked Questions

Has David Jones published a sustainability report?

Confidence: Low. As of September 2026, no sustainability report is confirmed in the material provided. The available third-party content does not show a published ESG or sustainability report for David Jones. That means there is not enough independent evidence here to say what the company has disclosed on emissions, labour, or supply chain issues. Consumers who want a clearer picture can check David Jones’ own website or ask the company directly for its latest sustainability reporting.. Sources: Sustainability Tracker -

What is David Jones's sustainability rating?

Confidence: Low. As of September 2026, David Jones does not appear to have a public sustainability rating from Good On You or a B Corp certification in the material provided. The only independent scores shown are Trustpilot customer ratings, which are 1.5 out of 5 on one page and 1.7 out of 5 on another. Trustpilot measures customer experience, not sustainability, so these scores do not prove ESG performance. Consumers can ask David Jones for any third-party sustainability assessment it may have.. Sources: Trustpilot, Trustpilot - https://uk.trustpilot.com/review/www.myer.com.au, https://ca.trustpilot.com/review/woolworths.co.za?page=7

What sustainability certifications does David Jones have?

Confidence: Low. As of September 2026, no sustainability certifications are confirmed in the material provided for David Jones. There is no evidence here of B Corp, GOTS (Global Organic Textile Standard, a rule set for organic textiles), ISO 14001 (an environmental management standard), or similar third-party certification. Because the available content is limited, consumers should treat any sustainability claims as unverified unless David Jones can point to a named certificate and issuer.. Sources: Sustainability Tracker -

What is David Jones's carbon footprint?

Confidence: Low. As of September 2026, David Jones has not publicly disclosed a carbon footprint in the material provided. That means there is no verified figure here for Scope 1, 2, or 3 emissions. Scope 1 is direct fuel use, Scope 2 is purchased electricity, and Scope 3 covers most other emissions in the value chain. Without published numbers, it is not possible to judge the company’s climate impact from this evidence alone. Consumers can request the latest emissions data from David Jones directly.. Sources: Sustainability Tracker -

Is David Jones's packaging sustainable?

Confidence: Low. As of September 2026, the material provided does not confirm whether David Jones uses sustainable packaging. There are no independent details here about recycled content, recyclability, or packaging reduction targets. Because of that, any claim about packaging would be unverified from the evidence available. Consumers who care about packaging waste should ask David Jones for specific information on materials, recycling instructions, and any packaging reduction plan.. Sources: Sustainability Tracker -

Is David Jones ethical in its supply chain and labour practices?

Confidence: Low. As of September 2026, the material provided does not include independent evidence about David Jones’s labour standards or supply chain checks. There are no verified reports here on worker pay, factory audits, or human rights due diligence. The Trustpilot scores shown are about customer service, not labour ethics. Because the evidence is missing, consumers should ask David Jones for details on supplier standards, audit results, and how it handles worker complaints.. Sources: Trustpilot - https://uk.trustpilot.com/review/www.myer.com.au

What is David Jones doing about sustainability?

Confidence: Low. As of September 2026, the provided material does not show clear, independently verified sustainability actions by David Jones. There is no confirmed report here on emissions cuts, circular fashion, waste reduction, or supplier standards. The only strong public signal is poor customer sentiment on Trustpilot-linked pages, which does not measure sustainability. If a shopper wants to know what David Jones is actually doing, the best next step is to ask for its latest ESG update, targets, and any third-party verification.. Sources: Trustpilot - https://uk.trustpilot.com/review/www.myer.com.au

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