bol.com Sustainability - SustainabilityTracker.com

What do our labels mean?

bol.com presents sustainability as part of its e-commerce model, focusing on reducing the impact of orders through packaging, transport and energy use. The company says it works on improvements every day, including smart packaging, sustainable delivery and using 100% local wind and solar energy in its buildings. It also provides product information on origin, production process and environmental impact to help customers make conscious choices. bol.com states that its B Corp certification reflects the standards it aims to meet, and its sustainability reporting covers logistics, circular shopping, supplier data and social impact.

About bol.com

Status
Unverified

Website
Visit Website

Employees
500+

Country
Netherlands

bol.com Sustainability Actions

B Corp certification

Our B Corp certification shows how seriously we take this mission and the high standards we strive for.

Globe label for products

More than a million products on our platform have a special label: the globe. This label shows which products offer significant sustainability benefits compared to similar items. Every product with a globe meets one or more certifications or criteria we’ve defined together with Milieu Centraal.

Smart packaging and delivery

In 2025, we built on earlier innovations like smart packing machines and packaging-free shipping. Our updated mono-packing machines save 27% cardboard and 60% glue, cutting CO₂ emissions per parcel by 28%. We also send more products in their original packaging, without an extra bol box. In 2024, this applied to 9% of items, saving 4 million kilos of cardboard.

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Local wind and solar energy

From packaging and transport to energy use – together, we’re taking steps toward a future where convenience and sustainability go hand in hand. We work on improvements every single day: from smart packaging and sustainable delivery to using 100% local wind and solar energy in our buildings.

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Refurbished items on platform

We have really made progress on our circular ambitions. Refurbished items are now among the new offers. Not hidden, but on the same page. We started with smartphones, laptops, tablets and smartwatches – and customers are responding positively. And the most important thing is: it is no longer a test. It is the start of something structural.

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bol.com Sustainability Commitments

2025

Reduce chain emissions

Scope 3 remains the biggest challenge. In 2025, we will be calculating with supplier data on a large scale for the first time. That's when the real work begins: taking concrete steps together.

2025