SOJO

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SOJO Sustainability Profile

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Certified B Corporation

 
SOJO is a fashion repair and alterations platform focused on making tailoring and repairs more accessible and extending the life of garments. Its work is centred on circular fashion, with services for brands and customers that support repair, alteration, reuse and longer product lifecycles. The company has partnered with retailers and fashion brands to integrate repair into customer journeys, including online and in-store services. It also advises e-commerce fashion brands on circularity and has expanded its model beyond direct-to-consumer services into business-to-business partnerships.

About SOJO

  • Status
  • Unverified
  • Employees
  • 5 - 25
  • Country
  • United Kingdom

SOJO Sustainability Actions

Launched repair services with M&S

Marks & Spencer has partnered with clothing repair and alterations experts, SOJO. From August, M&S customers can book a repair service through a new online hub – ‘M&S Fixed by SOJO.’ Through a dedicated online hub, M&S customers can select and book a range of bespoke repair services - from zip replacements to invisible knitwear mending – all through one simple online form. With repairs starting from just £5, M&S clothing can be sent, repaired by SOJO’s in-house repair team and returned directly to the customer within seven to 10 days.

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Expanded repair studios in Paris

Sojo opened its first international store in Paris at Westfield Les 4 Temps, with repair studios and a digital tailor network. The model is described as helping customers patch, alter, and refresh clothing affordably, and as scaling through local tailors and retail partnerships.

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Works with retail brands

Sojo offers garment repair and alteration services carried out at its East London studio, and brands and retailers such as Arket, Reiss, Margaret Howell, Paul Smith and Selfridges have integrated Sojo into their value chain. At Arket, consumers can book door-to-door service on its website, while stores offer in-store drop-off and pick-up services.

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Advises on circular fashion

Since launching in 2021, Sojo has been offering customers repair services as well as advising e-commerce fashion brands on how to be more circular. The company has also moved from a marketplace to an in-house operations model.

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SOJO Sustainability Commitments

2026

Scale repair under right-to-repair rules

Sojo’s Paris expansion is described as riding support from upcoming “right-to-repair” rules in 2026, with the company scaling its mall-based repair studios and digital tailor network.

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What do our labels mean?

Certified B Corporation Logo

Certified B Corporation

About SOJO

  • Status
  • Unverified
  • Employees
  • 5 - 25
  • Country
  • United Kingdom

Sustainable Development Goals

SOJO is committed to advancing these Global Goals to promote prosperity for people & planet.

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