Propet Australia

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Propet Australia Sustainability Actions

1,000 mile sole guarantee

Propet Australia offers a 1,000 mile (1,500 km) sole wear guarantee on its walking shoes. The guarantee starts from the date of purchase and covers six months or 1,000 miles of normal wear, whichever comes first. If the sole wears out under those conditions, the company says it will replace the shoes with the same or a similar style at no charge. This kind of guarantee can help extend product life and reduce how often customers need to buy new shoes.

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Returns and defect handling

The brand says customers can return unused shoes within 30 days, and it will replace or refund products that are found to be defective by the manufacturer. It also asks for tracked shipping on returns. While this is mainly a customer service policy, it can support longer use of products by making it easier to replace faulty items instead of throwing them away. The policy does not mention recycling, resale, or repair, so its environmental impact is limited in the information provided.

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Durability-focused footwear design

Propet Australia says its shoes are built for durability, structure, and support, with features such as cushioned midsoles, removable insoles, and styles made for wide or hard-to-fit feet. The brand also highlights machine-washable styles and slip-resistant shoes tested for grip on certain floor types. These product features are not direct sustainability claims, but they can help shoes last longer and stay useful for more people, which may reduce waste over time.

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