Powershop Australia

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Powershop Australia Sustainability Actions

App tools for energy tracking

Powershop says customers can use its app to track energy use, check usage history, pay in advance, and enter meter readings. The idea is to help people see how much power they use and spot ways to cut waste or avoid bill shock. This is a practical energy-management step rather than a direct emissions cut, but it can still support lower electricity use if customers act on the information.

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GreenPower option added

Powershop offers a GreenPower option that lets customers add extra renewable energy to their plan each month. GreenPower is an Australian scheme where part of a customer’s electricity use is matched with certified renewable energy. The company says this can be added as an optional extra, so it is a customer choice rather than a default feature.

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EV charging plans launched

Powershop offers electric vehicle plans with cheaper charging windows, including a midday option and an overnight option. These plans are meant to shift charging to times when electricity is cheaper or less busy on the grid. The company also says daily supply and controlled load charges still apply, so the plans are not free power and still come with normal energy costs.

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No lock-in contracts

Powershop says its plans have no lock-in contracts or exit fees. That can make it easier for customers to switch if they want a different plan or provider. While this is mainly a customer-policy choice, it can support more flexible energy use and make it simpler for people to move to a plan that better fits their needs.

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Referral credits for customers

Existing customers can get an electricity bill credit if friends or family join through a referral link. This is a customer incentive rather than a sustainability measure on its own, but it is part of how the company grows its customer base. It does not directly show environmental progress, so it is only a minor sustainability-related action.

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