Personal Retailing

Not verified. Claim this page

Personal Retailing Sustainability Actions

Mobile-first store selling

The system is built to work on iOS, Android, and Windows devices, so store staff can sell from the shop floor instead of relying on a fixed backroom terminal. The page says this helps associates handle busy periods, serve customers faster, and keep sales moving while staying with shoppers. This is mainly a retail operations feature, but it can also support more efficient use of store space and equipment.

Global inventory visibility

The platform includes inventory visibility across stores, distribution centers, and suppliers. It lets staff locate, reserve, and sell items from across the network through an "Endless Aisle" setup, which means a store can offer products that are not physically on hand. The page says this can reduce stockouts and markdowns and improve inventory use, which may lower waste from unsold or misplaced stock.

Unified fulfillment tools

The POS system supports buy-online-pickup-in-store, cross-channel returns and exchanges, self-service order changes, and ship-from-store directly from the checkout screen. These are all ways of linking online and in-store retail into one flow. The page presents this as a way to give customers more delivery and return options while helping retailers manage orders more smoothly.

Clienteling and remote selling

The platform includes clienteling, customer history, lookbooks, and remote selling tools. Clienteling means using customer information to give more personal service. The page says these features help staff make better recommendations and follow up with shoppers. This is a sales and service action rather than a direct sustainability measure, but it may help retailers improve the usefulness of each customer interaction.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.