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giffgaff Sustainability Actions

B Corp certification

Joining B Corp is a way to certify our goodness. It's proof that we care about our customers, our colleagues, our community and the environment, and how we run our business. B Corp tested us on five main areas: how we treat our customers, our colleagues, our community and the environment, and how we run our business. our score is 85.8

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Legally committed to impact

We've baked sustainability into the DNA of giffgaff. We've legally committed ourselves to consider our impact on people and the planet when we do business.

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Refurbished phones and recycling

Recycle your old phone so it doesn't go to waste. Buy a refurbished phone, which saves you money and is more sustainable. Did you know that the UK has 55 million unused phones sitting in drawers? Get any old phones out of your drawers and back into the world. This will help us create a circular economy for phones, reduce waste and save people money. Find out how much you can get for your old phone at giffgaffrecycle. It'll be reused or ethically recycled.

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Charity donations with members

Along with our members we’ve given over £1m to charity, including almost £100k in 2022. Our mission is to identify and support causes that really matter and bring communities together. £1,097,557.32 in charity donations since 2010

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Recycled and recyclable materials

Our SIMS are made from recycled plastic material. They are either recycled polystyrene (rPS) or recycled ABS plastic (rABS). Both have a mobius category 7 rating. Our SIM packaging from 100% FSC accredited MIX paper, a mix of recycled pulp and sustainable forests. Refurbished phone packaging from 100% FSC accredited MIX cardboard, a mix of sustainably sourced and recycled material. They're both 'kerbside recyclable'.

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Impact reporting

Follow the impact we've made so far. 2024 Impact Report 2023 Impact Report 2022 Impact Report 2021 Impact Report 2020 Impact Report

Up to Good Fund

giffgaff and media agency MG OMD established the Up to Good Fund – which directs a percentage of the company’s marketing spend into the fund, which is then distributed to environmental causes across the UK. Since launch, the fund has raised £249,000, partnering with climate platform Ecologi, to plant native trees, restore numerous habitats, and support specialist projects such as peatland restoration, woodland creation, wildflower recovery, and the use of biomass to sequester carbon from the atmosphere.

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ESG Committee

To help ensure accountability, giffgaff has established an ESG Committee, chaired by the company’s CFO and supported by key staff from across the organisation, to oversee delivery against its environmental commitments.

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What do our labels mean?

Certified B Corporation Logo

Certified B Corporation

About giffgaff

  • Status
  • Unverified
  • Employees
  • 100 - 500
  • Country
  • United Kingdom