Florentine Eyewear

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Florentine Eyewear Sustainability Actions

Own-brand frames tested to standards

Florentine Eyewear says it has developed its own sunglasses brands, including Florentine, Rispoli Chamberlain, and Spec Crew. It says these products are designed with quality materials and tested to Australian standards, which means they are checked against local product rules for safety and performance. This is a product-quality claim rather than a full sustainability program, but it does show the company is paying attention to how its own frames are made and sold.

Warranty and repair process

The company offers a manufacturer warranty on sunglasses, usually for one or two years depending on the brand. It also explains how faulty items can be returned for assessment, repair, replacement, or refund under Australian Consumer Law. This can help extend product life by giving customers a route to fix defective items instead of replacing them straight away. The policy also includes care advice to help people keep sunglasses in good condition for longer.

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Returns policy for unwanted items

Florentine Eyewear has a seven-day change-of-mind return policy for unused items in original condition. It also accepts exchanges for defective or damaged products and explains the steps for refunds and warranty claims. A clear return process can reduce waste if products are handled properly and resold when possible. However, the policy also says some fees may be deducted and sale items cannot be refunded, so it is mainly a customer-service measure rather than a dedicated environmental action.

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