Atomic Cherry

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Atomic Cherry Sustainability Actions

Accessibility standards adopted

Atomic Cherry states that its website is being developed in line with WCAG 2.1 accessibility guidance and that AAA is the target standard. The company says it has also built accessibility into internal policies, procurement practices, staff training, and quality assurance processes. It further provides an accessible version of the site powered by a dedicated accessibility server and invites users to report any issues.

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Returns and delivery processes

The company publishes detailed delivery and returns information, including domestic and international transit guidance, tracking options, and a 30-day returns window for refunds, exchanges, or store credit. It also offers order collection by arrangement and uses Australia Post services for multiple delivery methods. While this is primarily operational rather than environmental, it shows a structured approach to customer logistics and post-purchase handling.

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Customer service channels

Atomic Cherry provides multiple customer contact routes, including phone and email support, and directs customers to help centre resources for postage, returns, transit times, payment methods, and size assistance. The brand also states that it will help resolve delivery issues directly, which suggests a focus on service accessibility and issue resolution rather than sustainability disclosure.

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About Atomic Cherry

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